Customer Service as Sacred Work: my workshop for the Creation Spirituality conference – and for you

Principle 4 of Creation Spirituality: Every one of us carries within us the capacity to be a mystic, to be creative, to be visionary, and to be an agent for positive change.

Whether we are servers or customers, we all get lots of chances to exchange energy in  customer service interactions.  Part of the beauty of these interactions is that they are so omnipresent: if we enrich them it can make a genuine difference in our quality of life – and we get to try them again and again to have them work in satisfying ways.  cashier 3

For this 90-minute workshop, we start with warm-ups to get us loose with each other, then practice four components of a customer service interaction (all magically getting our focus while we are simultaneously running the business – like cashiering – of the interaction):

  1. greeting
  2. connection
  3. affirmation/validation
  4. blessing

For a sweet and insightful glimpse of the affirmation/validation component of these interactions, watch Validation – the Parking Attendant.  The validation component is very powerfully presented in the first five minutes of the video, but the remaining 11 minutes comprise a sweet little love story that is also very worth watching.

Contact me if you would like me to offer this workshop to a large or small group of your choosing (friends/neighbors, church, work group).  For the time being, I am wanting to explore the power of this workshop and am willing to offer it very inexpensively to social groups and for a modest expense to business groups.

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